FAQ
What is ScrunchButt?
Think of ScrunchButt as a bra for your butt. It is an innovative design that helps lift and contour the bikini to your skin. This allows you to look sexy in and out of the water. Chynna Dolls originally developed this design over 10 years ago and is known throughout the industry for carrying the trendiest and largest selection of ScrunchButt bikinis.
What is Swimwear Lining? Can I wear my bikini in the water without damaging it?
Chynna Dolls line of bikinis are exotic and sexy. They are lingerie inspired, yet designed to outlast days at the beach. These are not your average bikini.
If you plan on using it for the beach or pool, we recommend adding a Swimwear Lining option to your bikini. This adds an extra layer of protection and thickness inside the bikini. The tops will come fully lined in most cases unless noted otherwise. The bottoms are half lined by design. The rear of the bottoms are generally not lined to accommodate a more flattering scrunch butt design.
You can also choose the Swimwear Lining + Padding Pocket option equipped with a set of custom pads. The pocket allows you to add padding to the top of the bikini as necessary. A pair of custom pads fitted for your bikini will be included with this option.
Do the bikinis come in different sizes?
Currently all bikinis come in one size fits most. This will fit the following waist sizes: 24-32
We are working on different sizes at this time. Please check back for updates.
Can I make a custom order online?
Custom orders are accepted only in store at this time. Visit our retail location at: 3016 Lincoln Ave, Anaheim CA 92801
What if the items I receive do not fit?
Please review our exchange policy here.
Can I order online and pickup in store?
Online orders are separate from in store. Since all orders are shipped from our warehouse, we do not allow pickups in store.
There are multiple pending charges on my account. Why are there pending charges on my account when my order did not go through or only 1 order was placed?
You may have noticed a disclaimer displayed before proceeding with each order when using a Credit Card/Debit Card:
"By using your debit card, you are aware that there may be pending transaction imposed by your bank if the transaction is declined which usually is removed within 3 business days but up to 30 days."
The reason for the disclaimer is some banks will put a hold for the amount even if the transaction was voided and uncollected by us (this is usually the case for debit cards). The hold is in the form of a pending charge and not a settled transaction. The issuing card companies usually resolves itself within 3 business days but sometimes up to 30 business days. This is a transaction policy that is imposed by your bank even if the transaction was denied and uncollected by us. For more info about payment Authorizations and Pending Charges here is a great Wikipedia article: http://en.wikipedia.org/wiki/Authorization_hold
